CASE STUDY:
HR Document Management with Core for SuccessFactors
Managed Services Provider increases visibility, control and improves legal compliance of employee records with OpenText Core for SuccessFactors
Business Challenge
- Managing employee and HR experience expectations across the business
- Lack of enabled technology to aid in HR initiatives around audit and control
- Cost of labor and storage for managing paper files
- Manual processes for handling requests to access employee records
- Scattered and unorganized document management
- Overall constrain to HR efficiency and productivity
Solution
- Predefined process integration tools
- A digital cloud-based employee record for easy access and management
- A digital environment to create, review, approve and electronically sign documents
- Defined document rules and mapping for automatic filing of all versions of employee records
- An audit trail to track employee records retention and disposition in accordance with company policy and regulations
- A centralized location to guarantee adherence to security and privacy regulations by enforcing access privileges
Benefits & ROI
- Rapid and straightforward configuration to enable prompt time-to-value
- Reduced paper consumption and storage by digitizing over 700 employee records to simplify user accessibility
- Increased visibility, control and enhanced security over employee records
- Electronic signature integration to enhance HR/employee experience
- Enhanced automation by implementing document mapping integration with SuccessFactors
- Records management features to reduce the risk of legal exposure
