CASE STUDY:
Centralized Nuclear Information Management System
Major Nuclear Utility improves safety, reduces headcount, and reduces cyber security risk through OpenText Content Server
Business Challenge
- Legacy content in Filenet repositories not accessible during significant legal discovery
- 20+ legacy Nuclear, Fossil & Corporate divisions’ Filenet repositories several revisions out of support, due to significant customization & Filenet EOL
- NRC audit CARs (Corrective Actions Reports) liability resulting from inability to produce current versions of procedures from electronic sources
- No retention or disposition processes Manual Drawing & Transmittal management solution not workable as knowledge workers retired
- Physical content only available through conversations with document custodians
Solution
- Deployed a centralized Content Server platform for all legacy and future content
- Migrated 75+ TB content to new application and retired Filenet
- Implemented standard retention across entire corporation, including event-based retention, including trigger event workflows for single & multipage documents
- Implemented custom Procedure searches & migrated all current procedures, successfully meeting procedure audit requirements
- Defined and implemented a solution for drawings & transmittals
Benefits & ROI
- Provided a platform to manage all corporate content and meet all future legal discovery needs
- Improved user adoption for content management and access which reduced labor hours by the document coordinators
- Avoided CARs resulting in the prevention of paying fines and penalties
- Improved application upgrade & patch process which reduces cyber risk
- Reduced support costs to maintain complex customizations in legacy Filenet application
