Get the most out your investment by leveraging our expertise
While OpenTextTM Core Content applications are “easy-to-use”, sometimes you can still use some assistance.
Support Model
- Provided by an experienced support team
- Get support & assistance as you need it, on request
- Pay-as-you-go assistance @ reasonable rates
- 1-hour increments
- Access to OpenText Core experts
- Monthly 1-hour status/advice calls
Example Services
- Administrative activities – users, permissions, etc.
- Functional and technical configuration
- Functional and technical troubleshooting
- Break-fix for existing functionality or configuration
- Enhancments to existing functionality
- Add new functionality
- Assistance with submitting OpenText support tickets to improve responsiveness
- And more, just ask!
Pricing and how it works
$1,200/year
- Monthly 1-hour status/advice calls (included)
- Set a support budget
- Submit a support request ticket
- We will take care of things or request additional information
- We will let you know if a request will exceed your remaining budget
Support ClientsRequest More Information
Available for
Available for
OpenTextTM Core
Content
Capture
Share
Signature Services
Case Management
Governance & Protection
Core Archive for SAPR
Core Capture for SAPR
Core for SAPR SuccesFactorsR
