CASE STUDY:
International Vendor Invoice Solution Optimization and Upgrade
Nature-based Hydrocolloids Provider improves and streamlines international vendor invoice processing with OpenText VIM
100
Improved throughput of international invoices
97
Improved invoice processing time
Business Challenge
- Organization was not consistently using the Vendor Invoice Management (VIM) platform so there was lack of visibility on invoice processing and cashflow
- Over 50% of the company’s total supplier invoices were being processed manually due to numerous issues with legacy VIM configurations
- Over 70 % of PO invoices were posted outside of VIM and all non-PO supplier invoices were processed and posted outside of VIM in Germany
- The legacy VIM implementations included numerous custom enhancements intended to resolve issues created by improper configuration and a lack of understanding of how VIM should be used
Solution
- Conducted a detailed ‘as-is’ analysis of current AP operations to identify pain points and gaps in the AP processes and VIM implementation
- Identified previous customization, enhancements, and configurations in VIM and worked with the AP team to align industry best practices to current VIM capabilities
- Proposed a clean upgrade path based on best practice analysis and VIM capabilities
- Modified the traditional implementation, upgrade and testing approach by using Alitek’s Solution Familiarization And Validation Model (SFAV) model
Benefits & ROI
- Improved PO and non-PO processing in the VIM platform to 97%
- Improved non-PO invoices in Germany throughput to 100%
- Simplified future VIM upgrade costs by removing all the legacy enhancements to the VIM system
- Simplified user training by using only standard out-of-the-box VIM features in deployment
- Increased the AP Team confidence in the VIM platform by streamlining the processes using industry best practices
