CASE STUDY:
Centralized Property Assessment Solution with Power Apps
Global real estate investment firm reduces property maintenance costs and centralizes infrastructure review with Microsoft Power Apps
1M
Reduced property maintenance costs
1
Reduced review approval process
Business Challenge
- Inconsistent maintenance operations across 400+ properties leads to increased equipment failures
- Limited visibility to the infrastructure and condition across 400+ properties
- Manual data collection across 400+ properties, leading up to 30% missing or inconsistent maintenance records each month
- Increased maintenance costs because of last-minute repairs
- Inability to budget for predictive maintenance repairs
- Historical data siloed in disparate systems, making it impossible to spot long-term trends or recurring problem areas
Solution
- Power App survey engine pushing a new property category (HVAC, rooftop, etc.) to 400+ managers each month
- Dataverse integration centralizing all responses in structured tables to preserve historical records
- Automated data quality through built-in validations
- Automated approval workflow routing submissions to leadership with in-app review
- Role-based access controls and audit trails ensuring data integrity and 100% compliance with internal standards
- Push notifications & reminders driving on-time submission rates within the monthly window
Benefits & ROI
- Single view of infrastructure condition across 400+ properties
- Reduced property maintenance costs >$1M through proactive maintenance and budgeting
- Reduced effort for property managers to manage infrastructure through centralized platform
- Reduced review process with in-app leadership approvals to <1 business day
- Visibility to historical trends provides insight on preventative maintenance and equipment selection
- Enhanced decision support for pre-sale property assessments
