AlitekWatch
How AlitekWatch Helps You Identify Opportunities to Improve System Efficiency
Monitoring isn’t just about catching problems – it’s also about finding ways to improve system performance and efficiency. Sometimes, issues like slowdowns at specific times of day can go unnoticed for weeks, reducing user satisfaction without an obvious cause. With AlitekWatch, you can uncover these hidden performance bottlenecks and take action to make your system more efficient. Here’s a real-world example:
Scenario: Finding Opportunities for Improved Efficiency
During your routine check of the AlitekWatch Dashboard, you notice that user action tests (such as logins, uploads, downloads, and deletions) have been taking longer – nearly twice as long – between 2-4pm. You:
- Check the Dashboard Metrics and see that SQL server CPU usage spikes during this same period, then returns to normal around 4pm.
- After investigating further, you discover that an SSIS job kicks off at 2pm, consuming SQL resources and causing system performance to drop for users.
- By working with your DBA, you move the job to after hours, improving both end-user satisfaction and system efficiency during peak times.
The AlitekWatch Advantage:
- Proactive Performance Monitoring: AlitekWatch doesn’t just monitor for errors – it tracks system performance over time, helping you identify trends and spot inefficiencies.
- Detailed Metrics: See exactly how long key user actions (like login, upload, download) are taking and correlate them with other system metrics such as CPU, memory, and disk usage.
- Optimize Resource Usage: By identifying when and why performance dips occur, you can adjust resource-heavy jobs to run during non-peak hours, ensuring smoother operations for your users.
- Increased User Satisfaction: By making strategic adjustments to improve performance, you’ll reduce user frustration and improve their overall experience with the system.
Real-World Example: Optimizing SQL Resource Usage
In this case, AlitekWatch highlighted a SQL CPU spike that aligned perfectly with a daily SSIS job. By moving this job to after hours, you were able to improve system performance for users during peak hours and ensure better resource allocation – all thanks to proactive monitoring.
Efficiency Isn’t Just About Fixing Problems – It’s About Optimizing Performance
Monitoring your system for performance trends and making adjustments based on real-time data doesn’t just fix issues – it improves the overall efficiency of your OpenText environment. With AlitekWatch, you’ll be able to make data-driven decisions that keep your systems running smoothly.
