AlitekWatch
Why You’ve Been Monitoring Your ECM Environment All Wrong: The Application-Level Fix You Need
When it comes to ensuring the smooth operation of your ECM environment – whether it’s Content Server, Documentum, or Intelligent Capture – traditional infrastructure monitoring isn’t enough. Sure, it’s great for tracking server health, disk space, and network performance. But what about the application layer?
Let’s set the stage: Everything on your infrastructure dashboard looks perfect – all servers are online, disks are functioning, and the database is available. Your infrastructure team assures you that everything is operational. However, your OpenText Content Server (OTCS) is still down, and your users are left unable to perform their work.
Here’s what went wrong: Infrastructure monitoring doesn’t give you insight into application-specific issues. You may have all services running, but what happens when an application error is blocking access or slowing down response times? In this scenario, users suffer downtime, and productivity halts – all because the monitoring tools weren’t looking at the right layer.
This is where AlitekWatch comes in.
AlitekWatch’s application-level monitoring goes beyond traditional infrastructure metrics. It provides the tools you need to monitor the health of your ECM environment at the application layer, with tests designed specifically for Content Server, Documentum, and Intelligent Capture systems. Here’s how it makes a difference:
- Proactive Alerts: AlitekWatch notifies you of application-level errors before they disrupt users.
- Real-Time Metrics: Stay informed about performance issues specific to your ECM applications, not just the hardware they run on.
- Less Downtime, More Control: With actionable insights, you can resolve issues faster and spend more time improving your application, instead of constantly putting out fires.
Don’t settle for half the picture – switch to application-level monitoring and keep your ECM environment running smoothly. With AlitekWatch, you’ll be the ECM administrator you’ve always wanted to be – catching issues before they catch you.
