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Achieve Smarter Communication Channels with AI-Augmented Capture and RPA

By leveraging AI-Augmented Capture and RPA your organization will eliminate the time consuming, manual evaluation of each incoming document, and instead use machine learning to understand and automate your communication triage process.

VIDEOS

The videos below are examples of how Alitek automated incoming documents using AI-Augmented Capture and RPA to reduce time/cost:

Key Benefits:

  • Save up to 80% of current spend by eliminating manual triage and missed SLAs
  • Improve CMS Star Ratings by increasing plan responsiveness, care, and customer service
  • Reduce operational cost through real time visibility into communication channels
  • Free up critical staff such as nurses from communication channel reviews to focus on higher value tasks
  • Leverage existing content channels to increase overall productivity

Find out how we helped one client reduce manual costs and enable faster, more accurate processing of incoming documents.

Industries

We are able to implement AI-Augmented Capture and RPA within the following industries:

Who is Alitek?

Alitek is a leader in information based digital transformations. We help organizations improve business outcomes, increase efficiency, and reduce risk, through better management of information. Our experienced team works with you to build a unique strategic plan based on your specific needs, no matter the size of your company.

Contact us if you need help with process mapping and optimization, software selection, utilization of current software, software analysis or development of a software roadmap.

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Other EIM Services

Solutions Implementation

Did you know that your information could be transformed into actionable knowledge that helps your organization be more efficient? Alitek partners with major software providers including: OpenText, SAP and Microsoft to implement solutions that can yield process efficiencies or competitive advantage. We seek to assist with technology implementations that will be embraced by the business to solve real business needs, not just the implementation of technology for technology’s sake.

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Business Process Re-Engineering

Your company’s information has a life cycle that includes how it is created, how people collaborate using it, how they share it, analyze it, publish it, retain and dispose of it. If there is a missing or broken link in any part of this lifecycle, all the technology in the world isn’t going to fix it. Alitek has expertise in working with your team to map your content driven processes and determining how your information drives your business and makes you more efficient.

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Systems Optimization

Has your team already developed a solution to your business problem but you need software implemented to support it? Alitek works with your existing technology and processes to make them work better for you. Whether that is an update to a process, upgrade to a technology or the addition of a new component to an existing system, our methodology starts with looking at your current system and leveraging what you already have to meet your goals.

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Alitek Premium Services (APS)

Alitek Premium Services (APS) is designed to help you plan, build, and maintain your IT environment. We recognize each client has different needs, and for that reason we are flexible in providing the service offering that is right for you. Our team of EIM experts supports organizations of all sizes, helping them gain more value from their EIM systems and reduce their operating costs.

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I have to express my appreciation to you guys! You have made this experience a very positive one. In doing so, you have also given me hope that we have landed a premier strategic partner! I cannot express enough what a positive experience this has been.

CIO, Major Non-Profit Organization
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