Manual invoice touches
Multiple people review routine invoices
People focus primarily on exceptions
Alitek implements, upgrades, and optimizes SAP Vendor Invoice Management by mapping how your accounts payable team works, configuring the solution around your business rules, and reducing the manual activity that slows invoice processing, payments, and business operations.
30 years of enterprise information management leadership
SAP, OpenText, Documentum & Capture experience
OpenText Implementation Partner of the Year (2018, 2020)
OpenText Navigator Champion (2023)
SAP ECC & S/4HANA (private cloud editions)
In most environments Alitek reviews, the technology is already in place, but it was implemented without enough understanding of the business it supports.
The Problem
Too many people manually touch every invoice.
Invoices take too long to reach SAP, payments run late, and early-payment discounts are missed
AP teams revert to email, spreadsheets, and SharePoint after go-live
VIM features were never configured or adopted, or the implementation has not been upgraded in years
Approval workflows do not reflect how the company operates because business rules were assumed instead of documented
Weak archiving, document security, or OpenText ecosystem integration
Limited visibility into invoice status and payment obligations
Merged or acquired companies run conflicting VIM environments
An AI or OCR capture tool was added, but invoices still are not processed correctly
Projects stall because requirements were captured only at a high level, or the team never spoke with the people doing the work
High invoice-processing labor costs keep finance viewed as an expensive cost center
How Alitek Solves It
Configure business rules so routine invoices that meet established criteria move through the system automatically, reducing manual touches up to 50% and leaving people to review only genuine exceptions.
Reduce the delays between receipt, validation, approval, and posting, shortening payment cycles and increased early pay discounts up to 80%.
Map the actual AP workflow with the people who do the work, configure the organization-specific rules that generic setups skip, and support your team until VIM is the standard way of working.
A VIM Health Check identifies unused functionality, configuration gaps, and version issues, and Alitek then delivers the appropriate upgrade or optimization.
Document rules, thresholds, exceptions, and responsibilities directly with AP users and process owners, then configure approvals around what is actually true.
Design archiving, retention, document security, and residency requirements into the VIM solution rather than treating them as an afterthought.
Give finance a system-generated record of capture, approvals, exceptions, and payment commitments they can act on and produce in an audit.
Consolidate versions, configurations, processes, and user roles into a single aligned environment.
Capture tools extract information from invoices, but they do not understand your business processes, SAP relationships, exception types, approvals, archiving, and controls required to process invoices correctly. Alitek configures VIM to carry the process the rest of the way.
Begin every engagement with structured requirements gathering and direct access to AP users, which is the specific gap our current-state evaluation exists to close.
Reduce the manual entry, routing, and review work that drives headcount and contract labor, reducing the cost per invoice by 75% so people can be redirected toward higher-value work.
AP processes tend to be roughly 90% similar from one organization to another. The remaining 10% includes the specific rules, exceptions, responsibilities, and business requirements that determine whether VIM actually works. A "fast track" implementation may configure the common 90%, but it is that final 10% that decides whether users stay in the system or abandon it and return to manual work.
A properly configured VIM environment will reduce manual invoice touches, speed up payments, improve capture accuracy, take advantage of more vendor discounts, and strengthen vendor relationships. Every organization processes invoices differently, so Alitek documents your rules with the people who actually do the work, then configures VIM to enforce them automatically:
Purchase order rules
Exception categories
Goods receipt processes
Payment commitments
Approval thresholds
Document policies
Vendor requirements
Audit requirements
Invoices move automatically when they meet your business rules, so employees focus on exceptions instead of reviewing every transaction.
Delays between invoice receipt, validation, approval, posting, and payment are cut so invoices move on time.
Qualifying invoices are processed quickly enough to take advantage of available early-payment discounts.
Finance teams get a clearer view of invoice status, exceptions, payment commitments, and cash requirements.
SAP Vendor Invoice Management is the process of capturing, validating, routing, approving, posting, archiving, and tracking supplier invoices within an SAP environment. Alitek commonly performs this work using OpenText Vendor Invoice Management integrated with SAP and configured around the organization's accounts payable rules.
Rather than automating every existing step, the work begins by determining which activities are required, which can be automated, which should be redesigned, and which should be removed.
Stage 1
Health Check
Determine whether the current VIM environment, business process, and SAP ecosystem are aligned, typically completed in 1 to 3 weeks.
Stage 2
AP Workflow Mapping
Meet with the people who perform and manage accounts payable work. Document invoice paths, approval paths, governing rules, workarounds, and dependencies.
Stage 3
Process Rationalization
Identify what should be automated, simplified, reconfigured, retained, or removed.
Stage 4
VIM Configuration
Configure the solution to reflect the company's actual processes instead of a generic quick-start model.
Stage 5
Implementation or Optimization
Deliver the agreed VIM implementation, upgrade, rescue, consolidation, or optimization.
Stage 6
Adoption and Stabilization
Support the AP team, finance leadership, and system owners as the new process becomes the standard way of working.
Stage 7
Continuous Improvement
Review performance: exception reduction, additional automation, Fiori adoption, archiving, cloud and S/4HANA readiness, and a continuous clean core alignment.
Where AP teams typically start, and where the Business-First VIM Method takes them.
| Measurement | Current State | Target State |
|---|---|---|
|
Manual invoice touches |
Multiple people review routine invoices |
People focus primarily on exceptions |
|
Invoice intake |
Email, spreadsheets, SharePoint, manual entry |
Controlled capture and routing |
|
Approval |
Most invoices require manual approval | Rules automate routine approvals |
|
Exceptions |
Discovered late or handled outside the system |
Categorized, routed, and tracked |
|
VIM use |
Limited features or outdated configuration |
Current features configured around the business |
|
Audit history |
Spread across systems and inboxes |
System-generated activity history |
|
Payment performance |
Missed commitments and discounts |
Faster, more predictable payment cycles |
|
User adoption |
Staff revert to previous processes |
VIM becomes the standard workflow |
Manual invoice touches
Multiple people review routine invoices
People focus primarily on exceptions
Invoice intake
Email, spreadsheets, SharePoint, manual entry
Approval
Exceptions
Discovered late or handled outside the system
Categorized, routed, and tracked
VIM use
Limited features or outdated configuration
Current features configured around the business
Audit history
Spread across systems and inboxes
System-generated activity history
Payment performance
Missed commitments and discounts
Faster, more predictable payment cycles
User adoption
Staff revert to previous processes
VIM becomes the standard workflow
"Rather than assuming a standard configuration will be sufficient, we begin with the people, processes, rules, and reasons that determine how invoice management must work inside your business."
Alitek supports organizations that continue to operate SAP ECC and need to implement, upgrade, or improve VIM before or during broader SAP modernization. With mainstream ECC support scheduled to end in 2027, we help AP teams plan VIM upgrade paths that protect their investment through the transition to S/4HANA.
Alitek supports VIM work connected to SAP S/4HANA initiatives, including preparation for broader modernization and clean core requirements. This covers both brownfield conversions and greenfield implementations, across on-premise and private cloud editions.
Alitek supports organizations that continue to operate SAP ECC and need to implement, upgrade, or improve VIM before or during broader SAP modernization. With mainstream ECC support scheduled to end in 2027, we help AP teams plan VIM upgrade paths that protect their investment through the transition to S/4HANA.
Alitek knows OpenText's cloud-based intelligent capture service. It uses AI and OCR to automatically capture, validate, and process documents like vendor invoices, then routes them straight into SAP workflows.
Also relevant: SAP Fiori · OCR and invoice capture platforms · Documentum · Enterprise capture · SAP Extended ECM
Every engagement follows the same business-first approach; the starting point depends on where your VIM environment is today.
VIM Health Check
For organizations that want to know whether their VIM environment, business process, and SAP ecosystem are aligned.
Performance and configuration review
Manual workaround identification
Exception handling and adoption assessment
Optimization priorities
New VIM Implementation
For SAP organizations that need to implement VIM configured around their actual AP processes.
Requirements discovery and AP workflow mapping
VIM configuration
SAP and OpenText integration
Testing and deployment support
VIM Upgrade
For organizations that implemented VIM several years ago and are not using newer functionality or supported configurations.
Current-version assessment
Upgrade planning and feature-gap analysis
Post-upgrade optimization
VIM Optimization
For functioning VIM environments that still include excessive manual work, exceptions, slow approvals, or missed discounts.
Current-version assessment
Upgrade planning and feature-gap analysis
Post-upgrade optimization
Implementation Stabilization
For companies that started a VIM install but never achieved the expected business results.
Diagnose why the implementation underperformed
Correct configuration problems
Move users away from manual workarounds
M&A Consolidation
For organizations combining different SAP or VIM versions after acquiring or merging with another business.
Version alignment
Process harmonization
Configuration consolidation
User and role alignment
SAP S/4HANA Preparation
For organizations assessing how their VIM environment must change as part of an S/4HANA or clean core initiative.
Assess VIM against S/4HANA requirements
Plan changes before or during the move
Archiving & Document Management
For organizations that need to improve how invoice documents are stored, secured, retained, and accessed.
OpenText archiving integration
Retention and document security
Geographic document requirements
Fiori Expansion
For organizations that want to extend invoice-management workflows through SAP Fiori.
Extend VIM functionality through SAP Fiori
Cloud Migration
For companies moving VIM, OCR, archiving, SAP, or related document services into a cloud environment.
VIM and OCR migration planning
SAP and OpenText cloud considerations
Document-residency planning
Security and archive planning
Alitek works with organizations across industries where invoice volume, information complexity, and regulatory demands make getting VIM right essential.
Oil & Gas
Liquefied Natural Gas
Pipelines
Refineries
Utilities and Power
Nuclear
Manufacturing
Food, Beverage & Liquor Distribution
Retail
50%
reduction in invoice processing time for retail clients
17-day
reduction in invoice payment cycles for healthcare clients
50%
reduction in document storage for industrial manufacturing clients
80%
increase in early-payment discount capture for manufacturing clients
Current-State Evaluation
Stakeholder and AP-user interviews
Current-process review
VIM configuration review
SAP environment review
OpenText ecosystem review
Version and upgrade review
Exception and manual-workaround analysis
Findings and recommendations
Process and Solution Design
AP workflow mapping
Business-rule documentation
Exception categorization
Approval logic
Automation and process-removal opportunities
SAP integration requirements
Archiving, security, and residency requirements
Configuration and Implementation
VIM configuration
SAP integration
Capture configuration and validation rules
Approval workflows and exception routing
Archiving integration and security configuration
Fiori and cloud configuration, when included
Testing and Launch
Configuration and integration testing
User acceptance testing
Exception testing
Deployment planning
Go-live and stabilization support
Adoption and Optimization
AP-user and process-owner training
Updated process documentation
Exception-management guidance
Post-launch review
Optimization recommendations
Current-state review
AP process interviews
VIM review
SAP and OpenText review
Findings
Prioritized recommendations
Typical investment: $150,000 to $500,000
Typical duration: 4 to 6 months
Typical investment: $75,000 to $200,000
Typical duration: 3 to 8 months
Typical investment: $50,000 to $150,000
Typical duration: 2 to 6 months
Reduce the number of employees, contractors, or offshore resources required to manually enter, route, and review invoices, so those people can be redirected toward higher-value work.
Move invoices through validation and approval quickly enough to meet vendor payment commitments.
Increase the percentage of qualifying invoices paid within available discount windows.
Improve visibility into invoice obligations and payment timing so finance teams can make better cash and capital-allocation decisions.
Reduce preventable payment delays that create supplier frustration or disrupt access to materials and services.
Prevent invoice-processing delays from affecting project schedules, materials, suppliers, and broader business operations.
Mike Brookover, Chief Executive Officer, has approximately 30 years of experience in enterprise information management, unstructured information, and document-centered systems, including OpenText ECM, Documentum, enterprise capture, SAP-related document automation, Vendor Invoice Management, and SAP Extended ECM.
Mike Brookover
CEO, Alitek
Alitek handles the implementation work, but a few conditions must come from the client side, because no implementation partner can supply them.
WHAT WE’LL NEED FROM YOU:
Acknowledged business problem
Executive sponsorship
Access to AP users
Clear process ownership
Time for requirements gathering
SAP and OpenText technical participation
Willingness to change processes
Commitment to user adoption
Before implementation begins, Alitek documents what will be delivered, what it will cost, how long it is expected to take, and what the customer must provide for the project to succeed.
SAP Vendor Invoice Management is the process of capturing, validating, approving, matching, posting, archiving, and tracking supplier invoices in an SAP environment. Alitek commonly performs this work using OpenText Vendor Invoice Management integrated with SAP.
A VIM Health Check reviews the current implementation, business process, configuration, version, exceptions, manual workarounds, and user adoption. It identifies why the organization is not receiving the expected value and what should be implemented, upgraded, or optimized.
Common causes include insufficient business requirements, generic configuration, outdated versions, limited feature use, excessive manual exceptions, poor user training, weak adoption, and workflows that do not match how the accounts payable team actually operates.
Not necessarily. Alitek may recommend an upgrade, optimization, configuration change, process redesign, or targeted rescue rather than a complete replacement.
An implementation introduces or rebuilds the VIM environment. An optimization improves an existing environment by reducing manual work, using more available functionality, refining workflows, and correcting configuration or process gaps.
Yes, Alitek works with organizations operating SAP ECC.
Yes. Alitek works with VIM in SAP S/4HANA-related environments and modernization initiatives.
Yes. Alitek can help organizations consolidate differing VIM versions, configurations, and processes following a merger or acquisition.
A properly configured VIM process creates a clearer system record of invoice capture, rules, approvals, exceptions, and human actions, and reduces the need for employees to manually approve routine transactions that already meet established rules.
AI can assist with invoice capture and extraction, but it does not automatically replace the business rules, SAP integrations, exception management, approval logic, archiving, and audit controls involved in enterprise invoice management.
Alitek spends time with the AP users and business owners who understand how invoices actually move through the organization. The solution is configured around the company's rules and exceptions rather than relying primarily on a standard quick-start configuration.
A short evaluation can determine why invoices still require hands-on effort, whether the setup reflects the business, which features are not being used, and whether the solution should be optimized, upgraded, rescued, consolidated, or replaced.
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