CASE STUDY:
Manufacturing Record Book Generation
Streamlining the MRB creation process leads to real savings for Energy Services company.
2000
Reduced time to create MRB from over 2 weeks to less than 4 hours
$2.75
Yearly Net cost reduction
Business Challenge
- With manufacturing and service facilities across six continents our client faced multiple challenges in compiling manufacturing records
- The client had multiple out-of-date content management systems acquired through various acquisitions
- The client’s Manufacturing Record Book (MRB) documents had inconsistent security and access mechanisms, causing delays in locating information
- Due to records being either completely inaccessible or not readily available to users, the client’s invoicing process was delayed while personnel manually compiled final MRBs
Solution
- Enhanced MRB solution which pairs the OpenText platform with GlobalCents software
- System includes the ability to define the specific documentation requirements for all parts and materials subject to Quality Manufacturing standards such as ISO 9000/ISO9001
- Workflows formalize the submission, review, and approval of manufacturing records, providing a defensible audit trail for compliance requirements
- Integration with SAP provides a single source of truth of parts and relevant documentation to be included in MRBs
Benefits & ROI
- Average time to create a record book was reduced over from over 2 weeks to less than 4 hours
- Process improvements helped deliver a net cost reduction of over $2.75 million dollars per year
- Users are able to research product history in SAP and directly access manufacturing documentation, improving decision making and customer support
- By automating the MRB assembly and approval process, the client was able to deliver final MRBs more quickly to their customers
- Client has achieved better customer service through increased manufacturing transparency
- Ultimately, the client has been able to both invoice for final delivery and recognize revenue more quickly
