CASE STUDY:
HR and Compliance with Extended ECM for SuccessFactors
Leading beverage distributor streamlines HR operations and reduces security risks with OpenText xECM for SuccessFactors
Business Challenge
- Over 60,000 employees with a high turnover
- High level of regulatory compliance for the employee files and a strict document retention policy
- Multiple repositories for storing employee files so no single source of truth for critical records
- Lack of a unified functional model for managing employee content
- Lack of controlled access to employee records by legal department
- SuccessFactors onboarding and performance management in use but not aligned with employee content
Solution
- Integrated OpenText Extended ECM (xECM) with SAP SuccessFactors for the Recruiting and Onboarding modules
- Integrated xECM with Employee Central
- Implementation provided integration of user interface, employee data, role-based permission, and repository
- Supported over 60,000 Employee Workspaces
- Consolidated multiple content repositories and migrated over 400,000 documents into xECM
- Centralized repository provided robust document management with metadata, folder structure and taxonomy, full-text document search and simplified retrieval
Benefits & ROI
- Provided a single source of the truth for all employee related HR documentation
- Aligned the employee record in SuccessFactors with employee documentation to streamline HR operations
- Automated regulatory compliance and retention policy for employee related documents
- Improved search and reduced time to find documents by up to 40%
- Reduced risk of content loss or unintended sharing through centralized repository and improved security
- Decommissioned legacy employee file repositories on unprotected file shares
