At Alitek we understand our customers face business challenges every day in maintaining and supporting their EIM infrastructure. Alitek Premium Services (APS) offers solutions to help alleviate and eliminate these obstacles.

APS is designed to help you plan, maintain, and extend your IT environment. We recognize each client has different needs, and for that reason we are flexible in providing the service offering that is right for you. Our team of EIM experts supports organizations of all sizes, helping them gain more value from their EIM systems and reduce their operating costs. APS gives you peace of mind in business critical environments.

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We offer strategic planning and value analysis of your EIMplatform, ensuring you get the most out of your current investment. Our proactive approach of system evaluation and improvement planning will maximize your EIM investment that supports your key business processes.

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We can help you maintain your existing EIM system by providing regular health checks, daily or monthly, depending on your needs. Rapid response services are also available to address system issues and problems in a timely manner.

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Our team is available to provide additional support to your IT department, and if needed, be your EIM platform administrator. We offer the benefit of augmenting your staff with EIM experts who specialize in your existing technology and infrastructure.

APS provides expert level support to each of these technologies:

Contact us if you need help with process mapping and optimization, software selection, utilization of current software, software analysis or development of a software roadmap.

Other Services

Information Strategy

Your company’s information is an asset…possibly it’s most valuable asset. So why is it often handled as an afterthought? If you can’t find it, you can’t use it and you certainly can’t protect it. Alitek’s team focuses on developing strategic business solutions that utilize technology to organize and protect your information.

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Solutions Implementation

Did you know that your information could be transformed into actionable knowledge that helps your organization be more efficient? Alitek partners with major software providers including: OpenText, SAP and Microsoft to implement solutions that can yield process efficiencies or competitive advantage. We seek to assist with technology implementations that will be embraced by the business to solve real business needs, not just the implementation of technology for technology’s sake.

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Business Process Enablement

Your company’s information has a life cycle that includes how it is created, how people collaborate using it, how they share it, analyze it, publish it, retain and dispose of it. If there is a missing or broken link in any part of this lifecycle, all the technology in the world isn’t going to fix it. Alitek has expertise in working with your team to map your content driven processes and determining how your information drives your business and makes you more efficient.

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Systems Optimization

Has your team already developed a solution to your business problem but you need software implemented to support it? Alitek works with your existing technology and processes to make them work better for you. Whether that is an update to a process, upgrade to a technology or the addition of a new component to an existing system, our methodology starts with looking at your current system and leveraging what you already have to meet your goals.

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I have to express my appreciation to you guys! You have made this experience a very positive one. In doing so, you have also given me hope that we have landed a premier strategic partner! I cannot express enough what a positive experience this has been.

CIO, Major Non-Profit Organization