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This informative webinar presented by Alitek Solutions and OpenText shares how your organization can benefit from automating their triage process and achieve numerous benefits including improving patient care and operational costs, increasing overall productivity, and saving up to 80% of current spend by eliminating manual triage processes and missing SLA’s. Read More

The spring semester for colleges and universities was one of rapid change and technology adoption. My personal connection to the Speech-Language Pathology (SLP) department at a small university in the Midwest allowed me to witness this change as it happened. Like many schools during the health crisis, this university responded to the call for social distancing by transitioning to an entirely online learning model. This decision was made quickly and with little time to prepare, challenging individual departments to implement the new model virtually overnight. This department consists of approximately 100 students, eight faculty, and a long list of community partners, with such partnerships being the hallmark of traditional SLP programs. SLP students are trained through a combination of classes and clinical placements which involve a wide network of schools, hospitals, and rehabilitation facilities. With so many stakeholders, technologies, and priorities involved, this department’s transition would be especially challenging. Read More

In today’s economic reality, IT departments are being asked to deliver more capability with smaller budgets. Keeping service levels high while reducing spending requires us to look closely at every dollar we spend. One of the largest drains on IT budgets is the support and maintenance of legacy and redundant systems. Along the same vein as Zombie apocalyptic movies, you could make the comparison that legacy or redundant systems in your company are being supported by “Zombie dollars”. Each year, we add systems to our legacy support list, and eventually our maintenance spending surges to become a significant part of our IT budget. These “Zombie dollars” are spent in the same way, year after year. We are not increasing our service levels or capabilities. Do you want to find ways to reduce your IT spend? Read More

In my role as the CEO of a technology services company, I work with organizations across many industries, in different geographies, and of varying sizes. With the COVID-19 crisis, most of these organizations have transitioned to a distributed work model and are experiencing the impacts of disconnection in their communication and information sharing. Read More

With COVID-19 continuing to impact people and countries around the world, employees everywhere are moving to remote work. More and more companies are choosing Microsoft Teams to create a remote collaborative workspace for their workers. Read More

With COVID-19 continuing to impact people and countries around the world, teams everywhere are moving to remote work.
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