CASE STUDY:
Native Corporation – Records Management
Alaska Native Development Corporation streamlines records management processes with OpenText Content Suite
Business Challenge
- Native-owned corporation with over 80 subsidiaries
- Diversified portfolio of businesses including construction, tourism, and oilfield services
- Small, centralized records team responsible for records management across the organization
- Over 40,000 physical files and 8,000 boxes managed in 20 different spreadsheets
- Electronic records stored in file shares throughout the organization
- Ad hoc and unreliable retention, disposition, and eDiscovery processes
Solution
- Provided a central repository for physical and electronic records based on OpenText Content Suite
- Implemented a comprehensive corporate retention schedule using OpenText Records Management
- Modeled records management processes using metadata to capture barcodes, abstracts, retention codes, and key dates
- Enabled powerful eDiscovery, disposition, and legal-hold functionality
- Migrated physical records out of spreadsheets and into the system
Benefits & ROI
- Improved General Counsel’s ability to maintain compliance with legal standards
- Enabled defensible retention and disposition procedures
- Increased efficiency and capacity of the records team by simplifying processes and reducing search times
- Standardized records management processes across all corporate subsidiaries
- Eliminated manual management and tracking tasks for physical records
- Reduced exposure to financial and legal risk
