- Client was unable to apply retention and properly dispose of records that have reached the end of their life cycle
- Documents were not stored in a central repository where retention and classifications could be applied
- Client did not have a retention schedule in place
Solution
- Defined document types and their associated retention schedules
- Implemented records management software that managed enterprise records
- Identified and handled duplicate records
Benefits & ROI
- Allowed for proper disposal of document records
- Enabled the ability to apply legal holds to targeted documents
- Locked each document record so that they became immutable
