INDUSTRY

Financial Services

TECHNOLOGY

OpenText

Business Challenge

  • Customer moved from SAP to Workday. The day forward Workday environment did not contain historical SAP data that customer needed to continually access
  • The client had to maintain two systems and  continue to pay SAP for support and  maintenance
  • New users had to be trained in both SAP  and Workday

Solution

  • Moved all SAP data to a common archive platform
  • Solution included the ability to recreate SAP t‐Codes allowing for continued reporting and limited disruption to the team
  • Archiving solution pulled data from SAP and did not change the format or architecture
  • Migration to the archive audited all  transactions resulting in a Chain of Custody report that was used to validate the environment
  • Out of the box integration with SSO

Key Benefits

  • Customer achieved an ROI within 12 months of archiving from SAP
  • Standard archiving platform to train all users on
  • Users have direct access to key information in real time
  • Better customer service
  • The ability to report on all tasks in the process, managing operational efficiencies and ensuring 100% SLA compliance
  • SAP servers were decommissioned, and data center footprint reduced