Do Your Processes Work for You Or Against You?
Most businesses are beholden to their legacy information processes. It can be difficult to see past the current way of creating, collaborating, sharing, storing, publishing, and disposing of information. Things like contract management, invoicing and onboarding are just a few document-based processes that may benefit from business process re-engineering.
The intention of business process re-engineering is to reduce or eliminate duplication of information, wasting time looking for the information, bottlenecks, and errors caused by using outdated information while achieving the goal of the process. Alitek’s EIM Practice develops business process re-engineering plans that allow your information to work for you rather than getting in your way.
Focusing on Your Goals
Alitek begins by developing a map of your existing process and isolating the key components that must always be a part of the process.
We ask questions like:
- What are you currently doing today?
- What is not working with the current process?
- Where does the process stall and why?
- When do errors occur?
- What is the goal or desired outcome of this process?
- What are the business, legal, or regulatory requirements that must be met?
Your Unique Process
Our next step is to identify what makes your company’s process unique.
We ask questions like:
- When does the process begin and end?
- What activities move the process forward?
- What departments and/or employees are involved?
- What information is being transferred between steps?
We then compare these answers against your existing key components list and existing process map, then identify which steps are not essential to the overall process goal.
Once Alitek has separated the essential from the non-essential in your business process, we recommend an EIM technology solution that fits your needs, and most importantly, works with your legacy systems. The technology virtually eliminates human error. By allowing the software to “automate” tasks, organizations can manage processes faster and with fewer errors.
Alitek brought knowledgeable resources who helped us be successful in an area that was new to us. We depended on their help and guidance and it paid off!CIO, Distribution and Logistics Company