Get the Most from Your Investment in EIM Solutions

  • Do you have an existing EIM system and want to ensure it is working properly and efficiently?
  • Would you like to take a proactive approach and verify that you are getting the most from your EIM investment?
  • Could your IT department benefit from having EIM experts to complement your team?

We understand our customers face business challenges every day in maintaining and supporting their EIM infrastructure, and we offer solutions to help alleviate and eliminate these obstacles.

Plan. Build. Maintain.

Alitek Premium Services (APS) is designed to help you plan, build, and maintain your IT environment. We recognize each client has different needs, and for that reason we are flexible in providing the service offering that is right for you. Our team of EIM experts supports organizations of all sizes, helping them gain more value from their EIM systems and reduce their operating costs.

Plan.

We offer strategic planning and value analysis of your EIM platform, ensuring you get the most out of your technology investment. This proactive approach of system evaluation and improvement planning will help assure your business processes aren’t negatively impacted.

Build.

Our team is available to provide additional support to your IT department, and if needed, be your IT administrator. We offer the benefit of augmenting your staff with EIM experts specialized in your existing technology and infrastructure.

Maintain.

We help our customers maintain their existing EIM system by providing regular health checks, whether daily or monthly, depending on their needs. Rapid response services are also available to address system issues and problems in a timely manner.

APS Benefits:

  • Reduce risks of negative impact on your business processes
  • Maximize value of your EIM technology investment
  • Secure access to dedicated EIM experts at a reduced cost
  • Increase efficiency and quality of your EIM systems
  • Improve adoption of EIM throughout your organization

APS Service Examples:

  • System health checks
  • EIM system support maintenance
  • Scheduled patching and upgrades
  • Business value and alignment analysis
  • Premium support-and-enhance package

Contact us if you need help with process mapping and optimization, software selection, utilization of current software, software analysis or development of a software roadmap. sales@Alitek.com

Other EIM Services

Information Strategy

Your company’s information is an asset…possibly it’s most valuable asset. So why is it often handled as an afterthought? If you can’t find it, you can’t use it and you certainly can’t protect it. Alitek’s EIM team focuses on developing strategic business solutions that utilize technology to organize and protect your information.

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Solutions Implementation

Did you know that your information could be transformed into actionable knowledge that helps your organization be more efficient? Alitek partners with major software providers including: OpenText, SAP and Microsoft to implement solutions that can yield process efficiencies or competitive advantage. We seek to assist with technology implementations that will be embraced by the business to solve real business needs, not just the implementation of technology for technology’s sake.

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Business Process Re-Engineering

Your company’s information has a life cycle that includes how it is created, how people collaborate using it, how they share it, analyze it, publish it, retain and dispose of it. If there is a missing or broken link in any part of this lifecycle, all the technology in the world isn’t going to fix it. Alitek has expertise in working with your team to map your content driven processes and determining how your information drives your business and makes you more efficient.

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Systems Optimization

Has your team already developed a solution to your business problem but you need software implemented to support it? Alitek works with your existing technology and processes to make them work better for you. Whether that is an update to a process, upgrade to a technology or the addition of a new component to an existing system, our methodology starts with looking at your current system and leveraging what you already have to meet your goals.

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Since 2014, Alitek has delivered on their commitments and promises. I view them as trusted advisors, working in our best interests to ensure we are successful. They are partners with us, not just another service provider.

VP - Director, Independent Energy Company