Get the Most from Your Investment in EIM Solutions
- Do you have an existing EIM system and want to ensure it is working properly and efficiently?
- Would you like to take a proactive approach and verify that you are getting the most from your EIM investment?
- Could your IT department benefit from having EIM experts to complement your team?
We understand our customers face business challenges every day in maintaining and supporting their EIM infrastructure, and we offer solutions to help alleviate and eliminate these obstacles.
Plan. Build. Maintain.
Alitek Premium Services (APS) is designed to help you plan, build, and maintain your IT environment. We recognize each client has different needs, and for that reason we are flexible in providing the service offering that is right for you. Our team of EIM experts supports organizations of all sizes, helping them gain more value from their EIM systems and reduce their operating costs.
We offer strategic planning and value analysis of your EIM platform, ensuring you get the most out of your technology investment. This proactive approach of system evaluation and improvement planning will help assure your business processes aren’t negatively impacted.
Our team is available to provide additional support to your IT department, and if needed, be your IT administrator. We offer the benefit of augmenting your staff with EIM experts specialized in your existing technology and infrastructure.
We help our customers maintain their existing EIM system by providing regular health checks, whether daily or monthly, depending on their needs. Rapid response services are also available to address system issues and problems in a timely manner.
- Reduce risks of negative impact on your business processes
- Maximize value of your EIM technology investment
- Secure access to dedicated EIM experts at a reduced cost
- Increase efficiency and quality of your EIM systems
- Improve adoption of EIM throughout your organization
APS Service Examples:
- System health checks
- EIM system support maintenance
- Scheduled patching and upgrades
- Business value and alignment analysis
- Premium support-and-enhance package
Since 2014, Alitek has delivered on their commitments and promises. I view them as trusted advisors, working in our best interests to ensure we are successful. They are partners with us, not just another service provider.VP - Director, Independent Energy Company